Subject: Arabic Language Test - Asif Umar
From: Asif Umar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 7 Nov 2020 01:06:05 -0500

| | Foreign Language Screening Test

Name | Asif Umar    /  (91) 7705979909    / [email-masked]
Whats your first language | Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Hi dear  customer,    sorry to say I have no idea about that if any misbehavior from us please perdon us and I will collect the entire query about that.If any techinical problem I will resolve it and make sure your respective order will be delever shortly.I hope You will accept my excuse and cooperate for all problems which raised by us.   Thanks &Regards...
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Hi Dear customer.   As You mentioned that situation and you have faced the very bad behave from my team.My staff members are very best but I surprised that bed behave and I apologize and I will resolved your problem.generly when you order of any items by online many options show that categories for expale color.size.range etc but customer wants this color and push the button of other items or types of items by mistake..don't worry sir I will solved your problem.... thanks and regards..

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