Subject: Language Test - Rachana Singh
From: Rachana Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 6 Nov 2020 05:34:08 -0500

| | Foreign Language Screening Test

Name | Rachana Singh    /  (110096) 8882185660    / [email-masked]

Please answer in grammatically correct ENGLISH the following situation: You are working for a car company as sales representative. You have a visitor in showroom who wishes to purchase a car. What 5 questions would you ask the visitor to determine what would be a good choice for that customer?

1* which Car would You Like to Buy
2* what is your Favourite model sir May i Know
3* Will you Buy a car on EMI Or in One Time payment
4* Are You Buying a car for commercial Purpose Or For Personal Use
5* do You want approve Any Loan to Buy a car

Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

I am from Mathura but i Live in new ashok nagar Delhi, My Father Was A Businessmen
I Have done complicated B.COM From subharti University Mathura
Overall experience is 3 years and i have worked for 3 Companies
My first company Was andromeda PvT.Ltd
And my Second Company Was Radiate E Service Pvt.Ltd
Audacious system Design Was my Last Company Which I Have worked

What according to you is the difference between good and great customer service?

difference Between Good and Great Coustomer Service is good
Service Can Only Satisfied The Coustomer But the Great service can Make a Coustomer Happy,Fully Satisfied and Coustomer will always believe in that company services an all

In 5 sentences please explain what makes you the right candidate for customer service job.

1*i Love Helping To people,Coustomer support will be a good platform for me

2* i Have Combination Of Skills For This Profile

3* I have Worked Before As a Coustomer Support Associate So I have ability to solve the Problem

4* I Fully dedicate Towards Grabbing The Things

5* I am Very patience person I have good Communication Skills

In 200 - 300 words please describe how has e-commerce changed the expectations of a consumer for service from retailers | Now Days everything is online So It's Not A big Deal If Company will Convince Their Coustomers to Take Services  directly from Retailers And will make Them to Understand Benefit Of It sure They wouldn't have any Objection

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