Subject: Re: Job | Shortlisted for CCE/Sr. CCE - International Non Voice Process
From: Shivam Porwal <[email-masked]>
To: [email-masked]
Date: Thu, 5 Nov 2020 22:38:38 +0530

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Job Title
Job | Shortlisted for CCE/Sr. CCE - International Non Voice Process

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Shivam Porwal
I was working as an operations analyst in paytm payments bank for 1.1 year of work experience and during my period of work with PayTM I was maintaining data on daily basis in excel sheet as well as on our salesforce tool which used to save our daily handeling tickets. Basically clients raise a ticket and we have to check the concern and also the status of that particular ticket on our tools like PG panel, Salesforce and Auth payment panel.

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Current Designation Customer Care Executive
Current Company techmahindra
Notice Period 1 Months
Previous Designation Operations Analyst
Previous Company Paytm payments bank

Contact Details
Mobile:

Exp
1 Yr 1 M

CTC

Location

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Preferred Location: Delhi / NCR, Noida
Education
B.Sc
Indira Gandhi National Open University (IGNOU)
Key Skills
backend, operations, back office operations, production, maintenance, non voice, email support, Email Support, Chat

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