Subject: FW: Language Test - prashant singh
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 5 Nov 2020 10:21:18 +0000

Hire for landmark

From: prashant singh <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 5 November 2020 at 12:20 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Language Test - prashant singh

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    prashant singh    /  (91) 8287614212    / [email-masked]<mailto:[email-masked]>
Please answer in grammatically correct ENGLISH the following situation: You are working for a car company as sales representative. You have a visitor in showroom who wishes to purchase a car. What 5 questions would you ask the visitor to determine what would be a good choice for that customer?  1. I will greet the customer and after that, I will ask what you are looking for?

2.The ride choice, whether to travel within city or outside city?

3.The budget you are looking for?

4.Are you looking for Sedan or SUV?

5. We have finance options for you so that you can easily have your car today itself.
Please describe your Background (Personal, Educational, Professional) - 50 - 100 words  Hi my name is Prashant Singh and I am from Bihar. I have completed my PGDM from G.L Bajaj Institute of Management and Technology.
I have 3 years of work  experience with Ameriprise India Pvt Ltd.
I joined the organization in march 2016 and left the organization in May 2019.
I was working as backend operations associate. Basically we are dealing with the US clients and their documentation part.
We are total four members in our family. Mother, Father, sister and Myself.
Currently my sister is working in Pharma Industry, Father is engaged in agriculture and my mother is Housewife.
What according to you is the difference between good and great customer service?        Good customer service means that the client is satisfied with the experience provided by the executive.

whereas great customer service means that the client is overwhelmed by the service provided by the executive. He always wants that the same guy interacts to him.
In 5 sentences please explain what makes you the right candidate for customer service job.      I am a potential candidate and I already worked for the clients.
In 200 - 300 words please describe how has e-commerce changed the expectations of a consumer for service from retailers Today e-commerce has overlapped the  traditional way of business.
Today people are looking for fast service they don't  want to waste their time outside going to shops.
Firstly it is accessible from every corner of the world and it is less time consuming process. so, it makes easy for customer.
We have variety of options and we can compare them easily.
It also aware the customers, There is less chance of frauds.
We can negotiate the price which is one of the major key component.