Subject: Re: LSM Joining Case Test - Tarun Sharma
From: Tarun Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 3 Nov 2020 10:44:10 -0500

| | LSM Joining Case Test

Name | Tarun Sharma
E-mail | [email-masked]
Phone Number | (+91) 8800284864
Which blurb would you select? | Blurb 3
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I select the third blurb because in that customer executive has not promise the customer when he will recieve the ticket because any assurance to the date may spoil the company's reputation but customer executive promises him to take care of his order and contact him regarding the ticket
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Conceptually, the main difference between providing “good” customer service and delivering “great” customer service is that, in the former, you are probably only barely keeping your customers satisfied; while in the latter, you are not only keeping them satisfied – you are also keeping them loyal!

| |

You can edit this submission and view all your submissions easily.