Subject: Re: Tech Support Candidate - Sumit Khanna
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 3 Nov 2020 06:40:03 -0700 (MST)

He have to serve 3 Months notice, which can be negotiated till 1 month. 
He is not expecting anything in terms of salary. Happy to go with company norms 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 3 Nov, 2020, at 17:24, Deeksha Dadu <[email-masked]> wrote: 

We can consider him for Audi but check what his expectation is 

From: Sumit Khanna < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 2 November 2020 at 9:14 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Sumit Khanna 

	

	
	
			Tech Support Test 
		
	Name 	Sumit Khanna 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 7838399515 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Noida extension 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	agile 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Capgemini 	Sr Business Anaylst & SME 		38K 
Previous Employer 1 	Quatrro Global Solutions 	fraud Anaylst 	Jan 2012 	15K 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1- Firstly I will check this error against all the browser. 
2- I will try to clear the cache and then open the website in fresh browser. 
2- If error still persist, different platform can be tried like Firefox, Chrome , Explorer( as site might be platform dependent). 

	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1- Turn on the Bluetooth on Phone and speaker. 
2- Search the available devices in mobile Bluetooth. 
3- Connect with the respective speaker name and it gets connected. 
	What according to you makes you a good candidate for customer service or technical support job? 	My quick response with appropriate resolution covering the TAT without missing the SLA. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5