Subject: Re: For EPOS : Tech Support Candidate - Varinder Kaur
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 3 Nov 2020 05:31:54 -0700 (MST)

Hi Ma'am, 

She is bit lazy kind of speaker. I dont think she id good for EPOS. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 3 Nov, 2020, at 15:49, Deeksha Dadu <[email-masked]> wrote: 

He may be good for EPOS. Check his spoken English, if good, get Pritish to do his tech interview. We can consider him for a senior position in EPOS 

From: Varinder Kaur < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 3 November 2020 at 1:50 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Varinder Kaur 

	

	
	
			Tech Support Test 
		
	Name 	Varinder Kaur 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 8527358363 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Noida 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
MacOS 
Networking - basic 
Networking - advance 
Speakers & Audio 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Jindal 	Network Administrator 	25 /May/ 2020 	55 
Previous Employer 1 	Teleperformance 	Team Leader 	10/ Jan/ 2016 	45 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Check your browser, 
CheckIf the domain name is typed correctly. 
Check if the particular address is allowed to run in your computer, 
Disable firewall(Not recommended) Sometimes Firewall blocks the website which it did not find safe for your computer 
Check your router. 
Check server. 

	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Turn on the bluetooth 
2. Search for the device you want to connect 
3. Pair with the device and refresh 
4. Follow the on screen instructions 
	What according to you makes you a good candidate for customer service or technical support job? 	Patience 
Knowledge 
Clear Communication Skills 

	On a scale of 1 - 5 please rate your fluency in spoken English 	5