Subject: Fwd: LSM Joining Case Test - Nikhil Rajpoot
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Tue, 3 Nov 2020 12:27:55 +0000

Check for Audi or landmark

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From: Nikhil Rajpoot <[email-masked]>
Date: 3 November 2020 at 17:23:40 GMT+5:30
To: Saurabh Dadu <[email-masked]>, Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, [email-masked], [email-masked]
Subject: Re: LSM Joining Case Test - Nikhil Rajpoot

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Nikhil Rajpoot
E-mail  [email-masked]
Phone Number    (0120) 9178186655
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    I select blurb 4 because it is providing  more technical help to the customer and person  can change the address with the help of link it is more convenient to the customer.
Customer satisfaction is our guarantee.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good Customer Service Is Something Not Beyond Customers Imaginations. Customer Gets His Kind Of Service Which Is Expected From An Organisation, But Customer Had Something More In His / Her Mind In Terms Of Getting Service. Good service is something Which displays An Normal Act Of Worl.

While Great Customer Service Is Something Going Beyond Customers Imaginations. Going An Extra Mile And Getting That “ Wow “ Factor Inside The Customer. It's An Act which Makes An customer Amaze

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