Subject: FW: Tech Support Candidate - Prashant gangwar
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 3 Nov 2020 11:41:41 +0000

Check for swagtron

From: Prashant gangwar <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 3 November 2020 at 11:57 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Prashant gangwar

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Prashant gangwar
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9654078895
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      gurgaon
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Speakers & Audio
VoIP
cloud
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        accenture       IT associate    13th October    27k
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I will check my internet connection and test the website again. Try loading the site in a different browser. There may be some settings configured incorrectly on your browser. Try a different web browser to see if you can load the website. also, I can reboot my computer.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      open both device's Bluetooth, speaker and mobile phone. then search for the speaker's unique address to connect with your mobile phone.
What according to you makes you a good candidate for customer service or technical support job? I had interacted with an international client over video call in my last company. so its an advantage
On a scale of 1 - 5 please rate your fluency in spoken English  4