Subject: FW: Tech Support Candidate - Jitender Bhati
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 3 Nov 2020 11:32:23 +0000

Check for swagtron

From: Jitender Bhati <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 3 November 2020 at 12:10 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Jitender Bhati

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Jitender Bhati
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 8171867118
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Greater Noida
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Hardware - Basic
Embedded systems, HTML , SCADA
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     Mickeyfone Technologies India Pvt LTD   Electronics Engineer            14000
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. First check the internet connection ok or not?
2. Try to restart my Computer to sort out from this problem.
3. Check what is the problem and act according to it.
4. Also check my Domain name system.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. First switch "ON" Bluetooth of both devices.
2. Search the speaker Bluetooth domain name in my mobile Bluetooth search devices.
3. Connect to the speaker Bluetooth and it ask for pairing the device for first time with authentication.
4. After pairing , both devices are connected to each other.
What according to you makes you a good candidate for customer service or technical support job? As I have completed my BTech in Electronics and Communication field due to which I gone through various technical subjects in my academic period. So I have good technical knowledge and I am easily explain technical things to other person , apart from that I have good communication skills , that emphasis my technical skills for a good choice at technical support.
On a scale of 1 - 5 please rate your fluency in spoken English  3