Subject: For EPOS : Tech Support Candidate - Varinder Kaur
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 3 Nov 2020 10:19:00 +0000

He may be good for EPOS. Check his spoken English, if good, get Pritish to do his tech interview. We can consider him for a senior position in EPOS

From: Varinder Kaur <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 3 November 2020 at 1:50 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Varinder Kaur

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Varinder Kaur
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 8527358363
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Noida
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Networking - advance
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Jindal  Network Administrator   25 /May/ 2020   55
Previous Employer 1     Teleperformance Team Leader     10/ Jan/ 2016   45
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Check your browser,
CheckIf the domain name is typed correctly.
Check if the particular address is allowed to run in your computer,
Disable firewall(Not recommended) Sometimes Firewall blocks the website which it did not find safe for your computer
Check your router.
Check server.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Turn on the bluetooth
2. Search for the device you want to connect
3. Pair with the device and refresh
4. Follow the on screen instructions
What according to you makes you a good candidate for customer service or technical support job? Patience
Knowledge
Clear Communication Skills
On a scale of 1 - 5 please rate your fluency in spoken English  5