Subject: Tech Support Candidate - Priyanshu kumar
From: Priyanshu kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 3 Nov 2020 03:43:14 -0500

| | Tech Support Test

Name | Priyanshu kumar
E-mail | [email-masked]
Phone Number | (-91) 7903340723
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Patna
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Lnt swc | Field Engineer | Still | 15000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Go to Network setting.
Then Reset Network.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open bluetooth
Paired devices
Connection established

What according to you makes you a good candidate for customer service or technical support job? | Communication skill and good technical knowledge
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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