Subject: Tech Support Candidate - Praveen Bhatt
From: Praveen Bhatt <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 3 Nov 2020 03:31:19 -0500

Tech Support
Test

Name

Praveen
Bhatt

E-mail

[email-masked]

Phone Number

(201309) 7533038639

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Noida sec-58

Which best describes your Technical
Support capabilities

I've worked in Level 1 tech support

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

Networking - basic
Networking
- advance

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Hcl

Technical support

7-10-20

15000

Previous
Employer 1

Previous Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email
Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First we
have to check the internet connect then check the ethernet cable after that we
have to check proxy setting in internet options

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

First power
on blutooth device then open Bluetooth your phone then easily we can connect
bluetooth speaker

What according to you makes you a
good candidate for customer service or technical support job?

I am best candidate to fill this profile i have enough
knowledge and skills to this role

On a scale of 1 - 5
please rate your fluency in spoken English

3