Subject: Tech Support Candidate - Mohd Sameer Choudhary
From: Mohd Sameer Choudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 3 Nov 2020 03:05:52 -0500

| | Tech Support Test

Name | Mohd Sameer Choudhary
E-mail | [email-masked]
Phone Number | (201206) 8126756060
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Muradnagar
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Advanced
Speakers & Audio
computer hardware software installation And networking microsoft windows installation Linux installation outlook. installation any software without using purchase

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | DLF PUBLIC SCHOOL | Computer assiste | working | 20100
Previous Employer 1 | Navyug computers | computer all services | 2017 | 18000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | depend to condition There are many ways to fix this problem, to see if the problem is happening, then accordingly we have to fix this problem. for example network error proxy server error date nd time error server down error
Please list the steps to connect a Bluetooth speaker to your mobile phone. | it's very simple first turn on mobile Bluetooth nd second turn on Bluetooth speaker then show Bluetooth device nd click the correct speaker name and ready to pair
What according to you makes you a good candidate for customer service or technical support job? | I am available anytime for customer support in phone in any desk in TeamViewer in live chat
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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