Subject: Tech Support Candidate - Tashi Yangzom
From: Tashi Yangzom <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 3 Nov 2020 03:01:25 -0500

| | Tech Support Test

Name | Tashi Yangzom
E-mail | [email-masked]
Phone Number | (19) 7904336186
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sector 20
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Digital marketing

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Social brandits | Digital marketing executive | 5 | 18k
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will check the connectivity of my wifi and click a troubleshooting and check the reason behind the error and reconnect with network again.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. I will on my speaker
2. Click the bluetooth button on speaker
3. I will on my mobile bluetooth
4. Search a speaker on bluetooth name
5. Connect on the particular bluetooth name.

What according to you makes you a good candidate for customer service or technical support job? | I confortable in customer service and technical support job because I feel way much confident working behind system and I think I can do better work on that process.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |