Subject: Tech Support Candidate - Ankur Dubey
From: Ankur Dubey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 3 Nov 2020 01:32:21 -0500

| | Tech Support Test

Name | Ankur Dubey
E-mail | [email-masked]
Phone Number | (91) 9025693042
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Coimbatore
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If my website is not open then I'm going to try for new search . If it again happen .then I check my internet connection if it works properly .then I cleared my cache data .again if it will not resolve then I restart my system
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly I open my phone's bluetooth and my speaker blutooth then search in my phone active blutooh devices it shows my speaker then I click on it and request for pairing if pairing is done then my phone and  specker will connecting
What according to you makes you a good candidate for customer service or technical support job? | My interpersonal skills which makes me comfortable to communicate with other person
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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