Subject: Re: LSM Joining Case Test - Neha Kashyap
From: Neha Kashyap <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 2 Nov 2020 11:17:11 -0500

| | LSM Joining Case Test

Name | Neha Kashyap
E-mail | [email-masked]
Phone Number | (+91) 9193954123
Which blurb would you select? | Blurb 2

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

I selected blurb 2 because it's completely resolve the customer query and make assure that he didn't miss the event he is coming for.
In industry customer is king so basically one stasified customer is key to attract new customers in business.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is when you serve your customer the deal and chapter is closed.
In Great customer service you serve your customer the deal and be with them for further services and talk for long term relationship

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