Subject: Tech Support Candidate - Anupam Anand
From: Anupam Anand <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 2 Nov 2020 10:13:46 -0500

| | Tech Support Test

Name | Anupam Anand
E-mail | [email-masked]
Phone Number | (+1917011484020) +1917011484020
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | New Ashok nagar
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Countrywidevisas | CRM | Still working | 15000+incentives
Previous Employer 1 | Vokertech | Resource manager | March 2020 | 17000+ incentives
Previous Employer 2 | Paramount coaching | Technical support | July 2019 | 15000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Http error,
Error 404
Error 403
Error 500 internal console
504 gateway time out

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open mobile.phone Bluetooth
Open Bluetooth of speaker
Search
Pair and connect

What according to you makes you a good candidate for customer service or technical support job? | A polite behave ,and ability to listen and understand.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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