Subject: Arabic Language Test - Mohd. Shahbaz
From: Mohd. Shahbaz <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 31 Oct 2020 06:55:56 -0400

Foreign Language
Screening Test

Name

Mohd.
Shahbaz     /  (+91) 7416339766
/ [email-masked]

Whats your first language

Arabic

Please answer in grammatically correct
ENGLISH the following situation in 100 words: You are working for Pizza Hut as a
phone order executive. You took the order from a customer and informed him that
his order will be delivered in 30 minutes. The customer calls you back after 45
minutes complaining that he has not received his Pizza yet. When you check you
realised that you made a mistake and you entered his address incorrectly. You
have the customer waiting on phone, what would you do in this situation?

In the above situation, i will tale him the reality and demand
some times from him to receive the pizza. If he argues, then i apologize and
say, Sir/Madam please wait some time the testy pizza is about to reach you. You
will have your ordered pizza in some minutes. Thanks for your
cooperation.

In ENGLISH - Please describe your Background
(Personal, Educational, Professional) - 50 - 100 words

I am
Mohd. Shahbaz S/o Naseem Ahmad from Ambala City, Haryana.

I have completed  B.A and pursuing M.A. which is to be completed in next year.
Further i have completed tow years Englis course from MMERC Mumbai.

I have been the HoD of DELL course till four years. Now I am a religious guru of
my religion.

In YOUR LANGUAGE: What according to you is the
difference between good and great customer service?

الخدمہ اللتی تطمئن باعہ، یقال
الخدمہ الکبری۔

والخدمہ اللتی لا تطمئن بل یکمل ضرورتہ، یقال
الخدمہ الصحیحہ۔

Please answer this question in YOUR
LANGUAGE: In 5 sentences please explain what makes you the right candidate for
customer service job.

انا مجتھد علی عملی ۔۱

انا تابع بمتبوعی ای بمالکی ۔۲

یمکن لی  ان  افعل  علی  ای  وقت۔۳

الخدمہ اللتی تدفعنی انا اکملہ۔۴

انا لیس بغیر حاضر کثیرہ۔ ۵

Please answer this
question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or
town that you traveled to

مرۃ انا سفرت
دہلی۔ وھناک صدیق لی اسمہ کلیم  الذی یعمل فی
دلھی الآن ۔ وعشت معہ الاسبوع الکامل ۔ ویوما
نحن ذھبنا لسیر والتفریح۔ ونلقی ھناک الشخص
الذی یقول "اسمع یسمع لک" ای ان کنتم تعملون
علی احکام اللہ،  فعبادکم یعملون علی احکامکم
۔ فقط۔