Subject: Arabic Language Test - Liyauddeen AK
From: Liyauddeen AK <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 30 Oct 2020 07:38:19 -0400

Foreign Language
Screening Test

Name

Liyauddeen
AK    /  (91+) 8089890618    / [email-masked]

Whats your first language

Arabic

Please
answer in grammatically correct ENGLISH the following situation in 100 words:
You are working for Pizza Hut as a phone order executive. You took the order
from a customer and informed him that his order will be delivered in 30 minutes.
The customer calls you back after 45 minutes complaining that he has not
received his Pizza yet. When you check you realised that you made a mistake and
you entered his address incorrectly. You have the customer waiting on phone,
what would you do in this situation?

Sorry sir, your order has
confirmed and we are working for it. But due to some technical issues we facing
some trouble, and we are happy to inform you that your order is on way, please
wait till you get. Thank you.

In ENGLISH - Please describe your
Background (Personal, Educational, Professional) - 50 - 100 words

Completed Islamic studies at DHI University in Kerala. And now
working as head of Arabic department at NHI Academy in Karnataka. . M A
sociology.

In YOUR LANGUAGE: What according to you is the
difference between good and great customer service?

أما
رعاية العميل مهما يكون جيدا ومهما يكون
ممتازا. أما الجيد فهو كما يعامل مع سائر
العميل بقلة الكلام وغيره. فأنا يكون هو
الممتاز بكثرة عكوفه فى حوائج المشترى
واستخدامه بما يحتاج إليه

Please answer this
question in YOUR LANGUAGE: In 5 sentences please explain what makes you the
right candidate for customer service job.

الأسلوب الجيد مع العامة والخاصة
خصوصا في معاملاته عند التجارة مع توضيح
وكلام لين يكون هو ماهر غى تلك الفن

Please
answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about
any city or town that you traveled to

منكلور، مدينة
مشهورة في ضلع كرناتك، هي مركز ممتاز في
التجارة المختلفة، تمر إليها كثير من التجارب
كل يوم. وهي أيضا مكان للزيارة، مملؤة
بالأبنية المشهورة