Subject: Arabic Language Test - Mohammed saaed Thabet
From: Mohammed saaed Thabet <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 29 Oct 2020 03:52:16 -0400

| | Foreign Language Screening Test

Name | Mohammed saaed Thabet     /  (506001) 8074282400    / [email-masked]
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | In this case I have to say the truth to the customer that mistake has been happened while sorting the address to the system or if mistake happened in the system itself. The truth bring about the confidence to the customer which make the work much easier  .I have to ensure him that this mistake will not happene again  and doing an effort to avoid such problems and mistake

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

Am Mohammed saeed. Am  from Yemen. And am 25 years old.
I have completed my my B.pharmacy from kakatya university with first division with distinction .
I have more experience in the pharmaceutical feild. And I had worked with Indian companies such as biomax biotech. And alna biotech. Located in Chandigarh.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

Good customer service is how to make the satisfication for the customer.

Great customer service is how to make the customer regular to your products and have more interest on your work

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | The customer service job can be success with good communication skills and well as wide knowledge about work that you are doing.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

I arrived India in 2016. And I surprised from the huge population and well as the many places in India.
I have visited cities like. Hyderabad. Mumbia. Delhi. Ahmedabad. Chandigarh.Ali garh city.Bangalore.
The best city I liked is hyderabad. When am in hyderabad it's like am in my home. Kind people there. And a lot of people who can communicate easily either in English or Arabic.
The most thing I liked in hyderabad is the multi food items present in that city and the a lot of places to visit them as well.
While coming to talk about the weather hyderabad has a very good weather specially in the raining season.
I would like to work in hyderabad it's like my second home.

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