Subject: Ask Grace to translate this in French
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 27 Oct 2020 12:38:40 +0000

Hello (customer name),

Thank you for contacting EPOS Global Support.

Please accept my sincere apologies for the inconvenience caused due to problem with your headset. I have escalated the issue to our technical support team. They will be in touch with you with in next 24 hours.

In the meantime, please let me know if there is anything else I can help you with.

Regards,
Grace
EPOS Global Support Team