Subject: Arabic Language Test - Faiz Ahmad
From: Faiz Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 26 Oct 2020 08:44:20 -0400

| | Foreign Language Screening Test

Name | Faiz Ahmad    /  (91) 6205799397    / [email-masked]
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | First I will ask sorry for that and immediately correct the address and will say him it will be delivered as soon as possible. If there would be facility of free pizza for late delivery I will provide to the customer.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I am calm and decent personality. My hobby is reading good stories. My educational qualification is, I have done Master in Arabic Litrature from EFLU Hyderabad and my profession is, I joined a civil engineering firm in Dubai in 2016 as a public relation officer till 20 August 2020.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | If I fullfill each and every query of customers in a respective way that will be the good customer services.
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | انني متماسك في اللغة العربية و لدي الخبرة في هذه المجال. الغة العربية بسيط جدا لي لان انا اشغل كل يوم فيه لان انا اذن انا صحيح لهذه الشاغرة

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

زرت الى مدينة حيدرباد يقع في جنوب الهند. هذه المدينة متاسامه كثيرا و رخيص جدا. مدينة حيدراباد  تعريف
الماكولات برياني و  بناية شارمينار. هناك الناس ايضا لعمل صالح و مساعدة. هناك كثير من الموت التي قابل زيارة كمثل مدينة هايتك و تنك بوند , هناك ايضا الشاي الايراني مشهورة جدا&#039; احب مدينة حيدراباد كثيرا لان هي تتضمن كل المستوي

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