Subject: Arabic Language Test - mohamed ibrahim
From: mohamed ibrahim <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 26 Oct 2020 06:34:29 -0400

| | Foreign Language Screening Test

Name | mohamed ibrahim    /  (628614) 9025650388    / [email-masked]
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | surely, i realise my mistake and what i've done and i try to keep my customer without getting angry or without cancelling the order i would tell him some reasons with out breaking his satisfaction for example the delivery boy got confused on your address so he is now heading towards your correct location or  the preparation food he ordered is delayed his delivery, so i will not easily let my customer go instead i will keep making adjustments so he will be satisfied and i will make sure this wont happen next time

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

my name is mohamed ibrahim from a village called campbellabad in tutucorin district my father name is abdul wahab he is a shopkeeper and my mother jasmine begam she is a housewife and i got two sisters an elder and an younger one my family is a joint family
i got graduated from bs abdurrahman university at chennai where my college or department is called as bukhari aalim arabic college i spent my five years there learning B.A arabic(2013-2018) and i excelled in arabic with a percentage above 9.5 and i studied B.B.A business administration(correspondence) in madras university 2015-2018 after finishing my career in bukharia i gone to kerala shantapuram  al jamia al islamia to study M.A arabic(2018-2020) and i got graduated this year
So i'm searching for a job in the profession what i have studied to prove myself worth to be hired as well as to improve myself and to learn a lotta experience

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | التمييز بين الخدمة الحسن والخدمة الممتاز هو منحة  الخدمة للحريف بلا اعتناء مرضاة الحريف ببساطة عطاء الجواب لاسئلتهم ولكن الخدمة الممتاز هي تعين و اهتمام مرضاة الحريف حتي لقي جوابنا حوائجهم
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | لقد قضيت سبع سنوات من حياتي في تعليم اللغة العربية الان ابحث لمجال لكي برهن نفسي اني استحق لهذه المهنة
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | لقد سافرت الي مدينة اوتي في ولاية تمل نادو انها مدينة ابرد ورهو وانها احاطة بجبال كثيرة وكبيرة والمشهور الاكل هناك شوكولاتة وانها احسن من اي شوكولاتة في العالم والنفقة هناك لم يكن صغيرا والمكث في الغرفة وتاجيرها يكن الف او الفين ليوم لاربعة شخص و هناك الحديقة الزهراء و فيها تكون كل انواع زهراء في انحاء العالم وتجد لنا في هذه الحديقة الهدوء مملوء برائحة هذه زهراء وانها مكان لاسترخاء النفس

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