Subject: Arabic Language Test - Syed Shamsuzzama
From: Syed Shamsuzzama <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 26 Oct 2020 06:01:57 -0400

| | Foreign Language Screening Test

Name | Syed Shamsuzzama    /  (8009274745) 226021    / [email-masked]
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | I'll tell him I'm sorry I'll give you pizza soon
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | My name is Shamsuzzama I am from Lucknow I took my basic education from new bal viddya Mandir inter college after that I have done high school and intermediate from ziaul uloom in Arabic I have completed graduation from nadwa college in 2019.My father name is Syed Imran he is jurnalist.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | “good” customer service and delivering “great” customer service is that, in the former, you are probably only barely keeping your customers satisfied; while in the latter, you are not only keeping them satisfied – you are also keeping them loyal!
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | Because I am honest, patient and striving, and I do not run away from any work and do not do anything at work time
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | Once I went to Hyderabad with friends during the summer vacation when we got to Hyderabad, so we went to a hotel. We spent three days in Hyderabad, we went to the zoo and Charminar and pahadi shareef etc  also it is very big so we spent three days comfortably.

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