Subject: Re: Tech Support Candidate - Kailash Singh Solanki Kailash
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Sun, 25 Oct 2020 23:39:44 -0700 (MST)

Hi Ma'am, 

Selected by Pritish 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 22 Oct, 2020, at 17:35, Deeksha Dadu <[email-masked]> wrote: 

Again let’s do a tech round with Pritish, if not good for tech, let’s hire him for English 

From: HR Livesalesman < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, 22 October 2020 at 5:10 PM 
To: Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Fwd: Tech Support Candidate - Kailash Singh Solanki Kailash 

Hi Ma'am, 

His spoken is excellent. 
He is holding an offer of 27000 already but they are delaying his DOJ. and his last salary was 22-23k 
He is expecting at least 30% hike. 
He can join immediately. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 21 Oct, 2020, at 12:45, Ambika Mehta < [ mailto:[email-masked] | [email-masked] ] > wrote: 

	

	
	
			Tech Support Test 
		
	Name 	Kailash Singh Solanki Kailash 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 7310803637 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	I 262 delta 2 greater noida,201310 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
MacOS 
Linux 
Networking - basic 
Networking - advance 
Hardware - Basic 
Hardware - Advanced 
Speakers & Audio 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 				
Previous Employer 1 	Wipro Ltd. 			2.2 
Previous Employer 2 	Tech Mahindra Ltd. 			2.7 
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	What is the error message? 
1.check the internet connection.if the internet connection status is green. 
2.are you able to access other websites?if he is able to access the internet. 
3.close and restart the web browser. 
4.type in www.ndtv.com.(if the issue persists) 
5.try different web browser. 
6.use a different device. 
7.restart the router. 
8.restart the computer. 
9.contact the isp. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Power on the speaker. 
Put the speaker on bluetooth mode. 
Go to the settings of the cellphone. 
Select bluetooth. 
Select the name of the speaker. 

	What according to you makes you a good candidate for customer service or technical support job? 	Understandable. 
Kind. 
Tech savvy. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5