Subject: Tech Support Candidate - Md Akib Zia
From: Md Akib Zia <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 25 Oct 2020 04:56:18 -0400

| | Tech Support Test

Name | Md Akib Zia
E-mail | [email-masked]
Phone Number | (201306) 8816038099
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Khoda colony
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Research Nester Pvt ltd | IT executive | 10 August | 10k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | ..
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Swipe down from the top of the screen. Make sure Bluetooth is turned on Touch and hold Bluetooth  In the list of paired devices, tap a paired but unconnected device. When your phone and the Bluetooth device are connected, the device shows as "Connected...
What according to you makes you a good candidate for customer service or technical support job? | .
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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