Subject: Tech Support Candidate - Virendra Rawat
From: Virendra Rawat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 24 Oct 2020 06:48:34 -0400

| | Tech Support Test

Name | Virendra Rawat
E-mail | [email-masked]
Phone Number | (+91) 9711189386
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Palam
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | TechSupp india Inc | Senior IT SUPPORT | 30 oct | 30000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Intent connections
Cookies setting
Dns setting

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Fst power on both devices
Search speaker device in phone’s Bluetooth device list.
Pair mobile to speaker

What according to you makes you a good candidate for customer service or technical support job? | /
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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