Subject: Re: LSM Joining Case Test - Akshita Agarwal
From: Akshita Agarwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 24 Oct 2020 04:59:28 -0400

| | LSM Joining Case Test

Name | Akshita Agarwal
E-mail | [email-masked]
Phone Number | (245101) 7409147495
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I choose Blurb 2 because in blurb 2 customer has more clarity about the tickets and the rules also they are providing e-tickets which makes things quite easy for the customer.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The only main difference between good and great customer service is Good listening and Good solving sense. If the executive have good listening skills then it's going to be easy to understand the problem of the customer after understanding the problem of the customer executive can solve the problems very quickly and easily.

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