Subject: Re: LSM Joining Case Test - Pooja Tiwari
From: Pooja Tiwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Oct 2020 07:16:24 -0400

| | LSM Joining Case Test

Name | Pooja Tiwari
E-mail | [email-masked]
Phone Number | (0) 7905800279
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | 4th is the most appropriate answer to the customer enquiry. As it mentions all the required information.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

1. They should be satisfied with what they are paying for.
2. Instant solutions with any delays
3. Liberty of having many options.
4. Customer should not feel the need to approach anyone else for the same service.
5. If the customer is giving the best ratings and also providing you new clients and references it means having a great customer service.

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