Subject: Tech Support Candidate - AVINASH KUMAR
From: AVINASH KUMAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Oct 2020 05:23:37 -0400

Tech Support
Test

Name

AVINASH
KUMAR

E-mail

[email-masked]

Phone Number

(+91) 8745847970

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

New Ashok Nagar

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Speakers &
Audio
VoIP

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Infinite Computer Solution( India) Ltd

Senior Network
Engineer

30-Oct-2020

35000

Previous Employer 1

Magna Infotech

Senior Network
Administrator

3-Oct-2016

23000

Previous Employer 2

Wipro Infotech

Engineer

14-April-2015

15000

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with International customers on Phone
Interacted with
customers over Email
Interacted with customers over Live Chat
Used a case
management tool

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1) Check the internet is connected on your
system

2) try to open with different browser.

3) Allow the script file that is supported to run the link in Group policy.

4) Allow the Channel link in our internet to access hat one.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

Please select service identifierto connect with the pc

Pairing the both device & connect it.

What according to
you makes you a good candidate for customer service or technical support
job?

I am well versed in technical of Network & server related
stuff.

It helps me to counter any technical challenge to resolve in quick
manner.

On a scale of 1 - 5 please rate your fluency in spoken
English

5