Subject: Re: LSM Joining Case Test - Shivani Verma
From: Shivani Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Oct 2020 01:04:21 -0400

| | LSM Joining Case Test

Name | Shivani Verma
E-mail | [email-masked]
Phone Number | (91) 9643443414
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Because everything is explained correctly and easily so that it is helpful for the customer
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The main difference between providing  good customer service and delivering great customer service is that you are barely keeping your custoner satisfied while in the latter you are not only keeping them satisfied ypu are keeping them loyal

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