Subject: Re: LSM Joining Case Test - Tushar Garg
From: Tushar Garg <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Oct 2020 11:33:03 -0400

| | LSM Joining Case Test

Name | Tushar Garg
E-mail | [email-masked]
Phone Number | (91) 8266800207
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

i would like to select blurb 4 as we may need complete info. about the hotel in which the customer is staying and also we have to make sure that there should be someone to pick up the tickets on delivery.
One thing I would like to ammend is that "the" word should be used instead of "your" as sometimes its look awkward using "your" everytime.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer service is just resolving the query of the customer by simply giving some mentioned prescribed guidelines but a great customer service involves not only resolving the query but also assisting the customer and advising him/her the alternate best possible solution so that the customer feels satisfied even if his/her query might not gets totally resolved.

| |

You can edit this submission and view all your submissions easily.