Subject: Tech Support Candidate - Abhishek Prakash
From: Abhishek Prakash <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Oct 2020 09:50:58 -0400

| | Tech Support Test

Name | Abhishek Prakash
E-mail | [email-masked]
Phone Number | (802212) 7903149734
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Bathinda
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Vyam | Desktop support engg | NA | 11000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will check the proxy setting and then after i will reset the browser as well as internet cache and i will open the run and type %temp % in the run clear the temprorary files.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.frist is open the mobile bluetooth.
2.connect to the bluetooth speaker device name like "XYZ".
3.if it will connected some message show on the phone like " your device has been connected".

What according to you makes you a good candidate for customer service or technical support job? | Because i have knoweldge of Desktop support engineer and i am working as Desktop support engg from last 1 year. I gave ablity to co-ordinate with team work and team mate.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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