Subject: Re: LSM Joining Case Test - Swostipriya Lenka
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 22 Oct 2020 06:07:29 -0700 (MST)

Hi Ma'am, 

His spoken was fine but broken voice, We can only consider him for any Chat process. 
His Last Salary was 10000/- 
Expecting 20000/- as he will relocate from Orissa to Noida. 
He needs 5 days to relocate 
But he dont have any BPO Experience 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 22 Oct, 2020, at 15:43, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Swostipriya Lenka < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, 22 October 2020 at 10:22 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: LSM Joining Case Test - Swostipriya Lenka 

	
	
			LSM Joining Case Test 
		
	Name 	Swostipriya Lenka 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 9937213313 
	Which blurb would you select? 	Blurb 4 
	Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	In Blurb 4, exact information is provided about the change of location of the delivery as the customer's expectation. A link is also provided and the customer is guided how to change the delivery location and track the delivery process. I think the information is enough to help the customer to understand the process. 
	What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	The satisfaction of the customer should be the priority for any customer service. In a great customer service, the customer should not have any doubt about the process he wishes to know about. In a good customer service, the customer is satisfied with the service but if the customer is satisfied and realize that the service provide is also loyal to him then it will be called as a great customer service. 	

	
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