Subject: Re: LSM Joining Case Test - Ankita Singh
From: Ankita Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Oct 2020 08:58:23 -0400

| | LSM Joining Case Test

Name | Ankita Singh
E-mail | [email-masked]
Phone Number | (310) 8860136813
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I have selected blurb 2 because everything answered very well. Address confirmation, contact details are very important so that delivery can happen on time at correct place.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good Customer Service is something not beyond customers imaginations. Customer gets his kind of service which is expected from an organisation, but customer had something more in his/her mind in terms of getting service.

While great Customer Service is something going beyond customers imaginations. Going an extra mile and getting that “ Wow “ factor inside the Customer. It's an act which makes an customer amaze.

| |

You can edit this submission and view all your submissions easily.