Subject: Re: LSM Joining Case Test - Bhanu Tripathi
From: Bhanu Tripathi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Oct 2020 08:15:11 -0400

| | LSM Joining Case Test

Name | Bhanu Tripathi
E-mail | [email-masked]
Phone Number | (91) 9910985838
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I selected this because if someone is our premium customer, then we should give him all the facilities.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good Customer Service Is Something Not Beyond Customers Imaginations. Customer Gets His Kind Of Service Which Is Expected From An Organisation, But Customer Had Something More In His / Her Mind In Terms Of Getting Service.

While Great Customer Service Is Something Going Beyond Customers Imaginations.

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