Subject: Re: Tech Support Candidate - Kailash Singh Solanki Kailash
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Thu, 22 Oct 2020 12:05:41 +0000

Again let’s do a tech round with Pritish, if not good for tech, let’s hire him for English

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 22 October 2020 at 5:10 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Tech Support Candidate - Kailash Singh Solanki Kailash

Hi Ma'am,

His spoken is excellent.
He is holding an offer of 27000 already but they are delaying his DOJ. and his last salary was 22-23k
He is expecting at least 30% hike.
He can join immediately.

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On 21 Oct, 2020, at 12:45, Ambika Mehta <[email-masked]<mailto:[email-masked]>> wrote:

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Kailash Singh Solanki Kailash
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 7310803637
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      I 262 delta 2 greater noida,201310
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     Wipro Ltd.                      2.2
Previous Employer 2     Tech Mahindra Ltd.                      2.7
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  What is the error message?
1.check the internet connection.if the internet connection status is green.
2.are you able to access other websites?if he is able to access the internet.
3.close and restart the web browser.
4.type in www.ndtv.com.(if the issue persists)
5.try different web browser.
6.use a different device.
7.restart the router.
8.restart the computer.
9.contact the isp.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Power on the speaker.
Put the speaker on bluetooth mode.
Go to the settings of the cellphone.
Select bluetooth.
Select the name of the speaker.
What according to you makes you a good candidate for customer service or technical support job? Understandable.
Kind.
Tech savvy.
On a scale of 1 - 5 please rate your fluency in spoken English  5