Subject: Re: LSM Joining Case Test - Azhar Alam
From: Azhar Alam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Oct 2020 07:21:12 -0400

| | LSM Joining Case Test

Name | Azhar Alam
E-mail | [email-masked]
Phone Number | (+91) 9315257610
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Blurb 4 explain the criteria clearly to ensure tickets to the client. The explanation in this option looks reasonable so client can be sure about getting tickets
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The principle difference between providing “good” customer service and delivering “great” customer service is that, in the first, you are probably only keeping your customers satisfied; while in the second, you are not only keeping them satisfied but you are also keeping them loyal! This is a very important distinction.

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