Subject: FW: Tech Support Candidate - Bhart Bhushan Mishra
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 22 Oct 2020 10:42:58 +0000

First round for tech only

From: Bhart Bhushan Mishra <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 21 October 2020 at 2:22 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Bhart Bhushan Mishra

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Bhart Bhushan Mishra
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 8808690089
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Sector -56 Noida
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
MacOS
Linux
Networking - basic
Hardware - Basic
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Pinetree Incorporation  Network Administrator           30000
Previous Employer 1     Etsoft Technologies     Desktop Engineer                20000
Previous Employer 2     NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  If get an error, open a website on your browser then follow these steps:-
1:- Restart my device.
2:- Make sure the internet connection work.
3:- Check if the Website is Down for Everybody or
    Just Me. To check this follow these steps:-
   (a) Open your preferred browser, and visita
         website checker page, such as "Down for
         Everyone or Just Me".
    (b) On the site, type in the website address you're
          having problems reaching, then then push
          Enter or Return.
     (c) Look at the result from the site, to determine
           if the site is down.
4:-  Clear the cookies, and Etc.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      The  following steps to connect a bluetooth speaker to your mobile phone :-
1:- Go to setting.
2:- Tap the bluetooth option.
3:- Turn on bluetooth.
4:- A list of available devices will appears.
5:- If your speaker is not listed, press the button on
    your speaker that makes it discoverable.
6:- On your mobile select your speaker and that's it,
    you are connected.
What according to you makes you a good candidate for customer service or technical support job? " According to me, I've been fascinated by technology all my life, and I also love working with people. I want to use my technical know-how to directly solve issues customers are having. I want to be the person that makes life easier and more enjoyable for folks who've run into a problem."
On a scale of 1 - 5 please rate your fluency in spoken English  3