Subject: FW: LSM Joining Case Test - Rakesh Chibber
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 22 Oct 2020 10:31:46 +0000

First round

From: Rakesh Chibber <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 21 October 2020 at 7:38 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Rakesh Chibber

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Rakesh Chibber
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9311091646
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    I would select this blurb coz customer is concerned about the delivery of his tickets at the hotel .
I would like to provide our contact number as well to make it easy for customer to ask any questions he may have.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Meeting customer expectations is good and exceeding customers expectations is great customer service.

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