Subject: FW: Tech Support Candidate - Chandra Shekhar Shakya Chandra
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 22 Oct 2020 10:27:20 +0000

First round for tech

From: Chandra Shekhar Shakya Chandra <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 21 October 2020 at 9:20 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Chandra Shekhar Shakya Chandra

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Chandra Shekhar Shakya Chandra
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 8882358955
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Gurgaon
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Primordial System Pvt Ltd       Associate Manager       31 March 2020   33000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Step 1 : We have to check the network connection for checking the internet connection, either connection ok or not...by pinging ip address.
Step 2: If if is pinging, that means the internet connection is ok.
Step 3: Then we have to check the firewall rules that the this website (www.ndtv.com) is blocked or not.
Step 4: If it is blocked then we have to unblock this website. Then after that we have to access this website on the browser.
Thanks 😊
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Step 1: Power on the bluetooth speaker and on its bluetooth options.
Step 2: Turn on the bluetooth option in mobile and search the bluetooth peripheral (speaker's name).
Step 3: After getting speaker's name then click on that for pairing and give the rights (if asking).
Step 4: Now the bluetooth speaker is connected to the mobile phone.
Thanks
What according to you makes you a good candidate for customer service or technical support job? I am excellent in Technical Support job.
On a scale of 1 - 5 please rate your fluency in spoken English  3