Subject: FW: Tech Support Candidate - Abhay yadav
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 22 Oct 2020 10:10:38 +0000

First round for English only

From: Abhay yadav <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 22 October 2020 at 1:33 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Abhay yadav

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Abhay yadav
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (97116) 06188
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Faridabad
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Teleperformance S.C.C.E 25/05/2020      21000
Previous Employer 1     Radical Minds   C.C.E   2/12/2017       17000
Previous Employer 2     Serco   C.C.E   5/06/2016       14000
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1.Check internet connectivity.
2.Clear cookies and other data from my browser and reopen bower.
3.Check for site restrictions in browser and allow setting.
4. If required contact customer support
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Switch on Bluetooth speaker
2. Search for available devices in phone.
3.Choose the desire option available in phone.
4.Enter pin if required
What according to you makes you a good candidate for customer service or technical support job? Problem solving skills and well conversant to internet and computer devices.
On a scale of 1 - 5 please rate your fluency in spoken English  3