Subject: Re: LSM Joining Case Test - Mohit Aswal
From: Mohit Aswal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Oct 2020 04:15:51 -0400

LSM Joining Case
Test

Name

Mohit
Aswal

E-mail

[email-masked]

Phone Number

(91) 9953414277

Which blurb would you select?

Blurb 2

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

Because
this blurb give satisfaction to the customer and close this ticket on the spot
or give resolution on the spot to the client. Its good for the goodwill of the
company .

Customer want spot resolution and spoc ( single point of contact ).

Amendment :

Just take the client details to ensure about ticket tracking as well.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Good customer service to try to resolve your query .

Great customer service resolve your query at any cost and they care for you .
Also they will resolve your query at any social media platform with any suitable
language.

Great customer service think from sentiments

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