Subject: Tech Support Candidate - govind sharma
From: govind sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 13:17:48 -0400

Tech Support
Test

Name

govind
sharma

E-mail

[email-masked]

Phone Number

(+91) 8090444557

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

lucknow

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic
Hardware - Basic
Hardware - Advanced
VoIP
Amazon web
services

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

coding brains software solutions pvt ltd

Vwware windows admin

20 may 2020

28000

Previous Employer 1

orion edutech PVT ltd

Trainer
HW&N/W

2 august 2018

15000

Previous Employer 2

shelters it solutions

technical
support engg

15 January 2018

12000

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

1. First
we check the the network connectivity.

2.If the network connectivity is ok Then we check the URL at address bar and
make sure that url which we are trying to connect is correct or not and try to
connect the url .

3.If the url is correct then we check the same url on different computer and if
it is not working over there then it might be down from the server site

4.we also perform the same task by clearing the cookies , browse history and
other site data by going to browser settings .

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1.Switch on the Bluetooth of speaker and mobile
.

2.Search your speaker from your mobile device .

3.When your speaker is shown on the mobile device select that speaker from
mobile device and tap on connect button .

4. Your speaker is connected to mobile device

What according to
you makes you a good candidate for customer service or technical support
job?

Technical support job

On a scale of 1 - 5
please rate your fluency in spoken English

4