Subject: Tech Support Candidate - Chandra Shekhar Shakya Chandra
From: Chandra Shekhar Shakya Chandra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 11:50:56 -0400

Tech Support
Test

Name

Chandra
Shekhar Shakya Chandra

E-mail

[email-masked]

Phone Number

(+91) 8882358955

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Gurgaon

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Primordial System Pvt Ltd

Associate Manager

31 March
2020

33000

Previous Employer 1

Previous
Employer 2

In your past experience you have (select
all that applies)

Did not interact with customers, supported
internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Step 1 : We have to check the network connection
for checking the internet connection, either connection ok or not...by pinging
ip address.

Step 2: If if is pinging, that means the internet connection is ok.

Step 3: Then we have to check the firewall rules that the this website
(www.ndtv.com) is blocked or not.

Step 4: If it is blocked then we have to unblock this website. Then after that
we have to access this website on the browser.

Thanks 😊

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Step 1: Power on the bluetooth speaker and on
its bluetooth options.

Step 2: Turn on the bluetooth option in mobile and search the bluetooth
peripheral (speaker's name).

Step 3: After getting speaker's name then click on that for pairing and give the
rights (if asking).

Step 4: Now the bluetooth speaker is connected to the mobile phone.

Thanks

What according to you makes you a good candidate
for customer service or technical support job?

I am
excellent in Technical Support job.

On a scale of 1 - 5
please rate your fluency in spoken English

3