Subject: Tech Support Candidate - Tajamul Khan
From: Tajamul Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 10:15:51 -0400

Tech Support
Test

Name

Tajamul
Khan

E-mail

[email-masked]

Phone Number

(91) 9697358107

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

Noida sector 27

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have (select
all that applies)

Interacted with International customers on
Phone
Did not interact with customers, supported internal
employees

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

check my
laptop

check my internet connection

check if i have correct date and time

Check if i have any malware

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Step 1 open settings

Step 2 enable bluetooth on my phone

Step 3 power on my bluetooth speeker

Step 4 pair my both devices

What according to you makes you a good candidate
for customer service or technical support job?

In my
opinion a good technical support associate but be a good listener. Deliver
quality support and ensure customer satisfaction.

On a scale of 1 - 5
please rate your fluency in spoken English

4