Subject: Fwd: Arabic Language Test - SIDDIQUE Umar
From: HR Livesalesman <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>, nirendsouza <[email-masked]>
Date: Wed, 21 Oct 2020 06:14:05 -0700 (MST)

Hi Team, 

Please evaluate internally 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 21 Oct, 2020, at 12:01, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	SIDDIQUE Umar / (0522) 7007393342 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	If I work as a phone order executive for pizza hut and face this type of situation I would say to the costomer &quot;sir! Don&#039;t worry because of some critical problems your order couldn&#039;t delivered to you. And again I assure him his order to be delivered within 20 minutes. 
And I deliver his order as soon as possible. 
After reaching the costomer I apologise to him for cancellations of his first order. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I am siddique Umar from Lucknow is my native place and I have spent all my life here. As far as my education is concerned, I did Master in Arabicin 2018 from KMC University which is situated in Lucknow, and my graduation has been done from Lucknow University and I did my schooling from UP bord. 
After completing my master degree I joined a school where I taught Arabic and English language almost 1.8 years. 
Due to corona pandemic i lost my job and I am searching a new job related to my qualification. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	ليس الفرق الكبير بين الخدمةالزبون الطيبة والحسنة . 
إن نعبر الفرق بين هذين الخدمتين نجد إن تصل المنتجات إلى أهلها على الوقت أو على الميعاد فهذا الخدمة الزبون الطيبة.وإن تصل المنتجات إلى أهلها قبل الميعاد فهذه الخدمة تقال الخدمة الحسنة 
خدمة الزبون منحصرة على الرجال الذين واظبون الأوقات ويعملون بالجدية. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	٢.نعم أنا جدير بهذه الخدمة لأني أستطيع التكلم مع الزبائن برفق ولطف.صفة التكلم بحسن الصورة جزء 
أساسي 
.٣. أنا استطيع ان أفهم زبائني لأني قادر على اللغتين العربية والإنجليزية 
٤. أينما عملت وكل راض لعملي. 
٥. إن إنتخبت أعمل في شركتك أقدم شركتك إلى السماء 
١..نعم أنا مناسب لهذه الوظيفة لأني واظب على عملي 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	مدينة لكناؤ. 
.مدينة لكناؤ هي مدينة شهيرة في الهند يعتبر هذه المدينة مدينة نوواب لأن كثيرا من النواب كانوا يسكنون في لكناؤ فلذالك كثير من الأماكن مشهور جدا مثل 
&quot;إمام باره،باولي،غنته غر،تيله شاه مسجد &quot;وغير ذالك 
لكناؤ مشهورة بأطعمته المتنوعة خاصة كولجه نهاري مكخن، كواب براتا&quot; وغير ذالك 
هذه المدينة يسمى بمدينة التهذيب لأن تهذيب النواب منعكس على ساكنيها وتقديم السلام راءج في ساكنيها و جملة واحدة مشهور جدا &quot;بهلى آب&quot; (أولا أنت