Subject: Tech Support Candidate - naresh kumar
From: naresh kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 08:38:11 -0400

Tech Support
Test

Name

naresh
kumar

E-mail

[email-masked]

Phone Number

(91) 9813839984

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

gurugram

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic
Networking - advance
Hardware - Basic
Hardware -
Advanced

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

ACB(IL)

IT ENGINEER

21/10/2020

19000

Previous
Employer 1

NA

NA

NA

NA

Previous Employer 2

NA

NA

NA

NA

In your past experience you have (select
all that applies)

Interacted with customers over Email
Did not
interact with customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

IF I AM OPENING A WEBSITE AS MENTION ABOVE AND
GETTING ERROR 1ST OF ALL I WILL CHECK MY INTERNET CONNECTION WHATEVER IT WILL BE
LAN CONNECTION OR WI FI AFTER THAT CHECK IS IT SITE DOES NOT COME UNDER
RESTRICTED CATEGORY

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

FIRST OF
ALL I WILL ENABLE MY BLUETOOTH IN MOBILE PHONE 2ND ONE I WILL SWITCH ON
BLUETOOTH DEVICE &  PAIR WITH SAME

What according to
you makes you a good candidate for customer service or technical support
job?

AS MUCH AS QUICK AND POLITE  RESPONSE TO
CUSTOMER

On a scale of 1 - 5 please rate your fluency in spoken
English

3