Subject: Re: LSM Joining Case Test - Rahul Kumar
From: Rahul Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 08:17:48 -0400

LSM Joining Case
Test

Name

Rahul
Kumar

E-mail

[email-masked]

Phone Number

(011) 7654248833

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

Blurb 4 is
most suitable answer for this question because customer also mention in his
query, he is travelling and he is requesting for send a ticket to hotel, where
he stay, also we are providing details regarding event ticket which we describe
on Blurb 4 content.

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

Good customer service i.e we are providing a
service like a simply resolving customer or providing information.

Great customer Service i.e we are caring our customer and try to give him best
facility and service to customer with fully customer satisfaction.

Because customer satisfaction is our great achievement in as customer service
provider.

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